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Introduction

Welcome to Komback Marketplace. Your privacy is critically important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.komback.com. Please read this policy carefully. By using our site and services, you consent to the data practices described in this statement.

Information We Collect

Personal Data

We may collect personally identifiable information, such as your name, shipping address, email address, and telephone number when you make a purchase, create an account, subscribe to our newsletter, or interact with our customer service.

Payment Information

When you make purchases, we collect payment card information, which is securely processed by our payment gateway and not stored on our servers.

Automatically Collected Information

We collect information about your interaction with our site, including the IP address, browser type, operating system, referring URLs, and information on actions taken on the site (such as page views and links clicked).

How We Use Your Information

To Provide and Improve Our Services

  • Process and manage your purchases, including shipping and returns.
  • Personalize your experience and provide content tailored to your interests.
  • Improve our website and customer service.

To Communicate with You

  • Send you updates, promotions, and information about your order.
  • Respond to your inquiries and support requests.

Legal Compliance

  • Comply with legal obligations, such as tax and accounting requirements.
  • Prevent fraud and enhance the security of our site.

Sharing Your Information

With Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, shipping, email delivery, and marketing assistance. These service providers are required to protect your information and use it only for the services they provide.

For Legal Reasons

We may disclose your information if required by law or in response to valid requests by public authorities, including to meet national security or law enforcement requirements.

Security of Your Information

We use administrative, technical, and physical security measures to protect your personal information. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

  • The right to access – You have the right to request copies of your personal data.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
    • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
    • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
    • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our provided contact information.

Cookies and Tracking Technologies

Cookies

We use cookies and similar tracking technologies to track the activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our site.

Analytics

We may use third-party Service Providers to monitor and analyze the use of our website. This data is used to improve the functionality and user experience of our site.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy regularly.

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