Trust & safety

Sure, Komback makes it easier than ever to find great deals in your neighborhood – but every one of those deals also requires trust and integrity. Our users are expected to accurately and fairly represent themselves and the items they sell on Komback, and we don’t tolerate attempts to deceive or defraud others.
Live and Komback as a community.

We love that Komback has grown into such a massive mobile marketplace, but we also love that it’s a community – and that means the people buying and selling on Komback are your neighbors. (So, remember to be, well, neighborly.) Treat others the way you’d like to be treated, stay true to your word, and help us keep this community positive.
If it’s not yours to sell, it’s not for us.

This might sound obvious, but you must rightfully own anything you intend to sell on Komback. We have a zero-tolerance policy for stolen goods, including violations of intellectual property. Counterfeit goods or items sold without permission from their rightful owner aren’t allowed on Komback.
We follow the law (and you should, too)

We have our own guidelines, but we also respect and follow local laws, so make sure you know what you can legally buy and sell on Komback in your own area. (If you feel iffy about something, it’s probably worth looking it up.)
Local law enforcement and Komback.

In addition to Komback’s cutting-edge technology and internal Trust & Safety experts, we also work closely with local law enforcement across the country to help keep Komback secure.

1. General
At Komback, your security is our top priority. We work quickly to resolve any issues that may arise. That’s why we kindly ask you to leave a review after completing your purchase. If you experience any problems with a seller, please report it to us, and the Komback Team will investigate the seller as soon as possible.

2. Personal Safety Tips

• Never make advance payments, including delivery fees.

• Always meet in a safe, public place.

• Inspect the item carefully before buying.

• Only make payment after you have received and confirmed the item.

Law enforcement professionals with questions can reach our team using this contact form.

Looking for more? You can find our community guidelines (including a list of items prohibited on Komback) right here.

Questions or concerns? Contact us.